Custom CRM solution

Do you have your business under control? We know what is the answer. Let's look at this through our own eyes. Development brings always more possibilities, how your business will function more easily. Development brings with it more and more possibilities that will make it easier and easier for your company to function. If you want to strengthen your relationship with your customers, we can offer you our CRM system. With it, you will be able to manage your business more easily and be more responsive to the needs of your customers.

A CRM (Customer Relationship Management) can simply be defined as a system for managing customer relationships. There are a lot of off-the-shelf solutions on the market that don't cost much at first glance, especially if you are just getting your business off the ground. Of course, you don't build your business just for one year, but with an eye to the future. For a strong and growing business, you need quality tools from the start.

Is an off-the-shelf solution better than a customised one?

Every company needs specific data for their busines. Besides the features you need, when you buy an off-the-shelf solution, you get a bunch of features you will never use. After a few months, you realise that you are missing important data that you are not collecting because the off-the-shelf solution simply does not do it.

The same problem can appear if you need to adjust specific functions. It's not a problem for a developer to make changes to a system like this. However, the changes can be limited and have a significant impact on your budget. So there's no point in fighting for more extensions to an off-the-shelf solution.

After adding up all the costs, you will find that it is much more worthwhile to invest in your own CRM system tailored precisely to your needs.

A custom CRM system has one big advantage: we develop it to meet all your requirements. And, of course, we can also expand it at a later date to include anything else you may need over time.

How does a CRM system work?

A CRM system is a set of functions and tools that help you manage your business activities, market performance and customer support more efficiently. The right settings of the functionalities ensure order in your company. Business processes become faster and more effective. If you plan activities and turn them into processes with a responsible manager, your sales will increase and you will save a lot of time.

You can install a CRM system on your phone as well. With that you get full control and overview of all processes in your company - from sales to demand. The right application of a CRM system and effective usage of the collected Data increase the reliability significantly. That also increases the professionalism and decreases the reputation risk.

A CRM system is reminiscent of working with Excel spreadsheets. The basis of a CRM system is reporting. Be it about customers, completed transactions or acquired clients.

Do you need a CRM system?

The variety of functions of a CRM system, which we program according to your requirements, enables full utilization of the software. Do you need a customer register or a planning system that you can share with your employees? Then go for a CRM solution.

A CRM system helps every company. It serves the boss, the marketer, the sales department and the warehouse worker just as well.