Long term support

Our cooperation with you does not end with the handover of the programmed solution. Depending on your requirements and needs, we develop innovations or add new functionalities. This sentence is anchored in the Service Level Agreement contract.

We guarantee the response time of the system. We ensure the uninterrupted operation of the software and react very quickly in the event of a failure or other problems.

In the contract, we jointly agree on discounted hours that can be booked in advance to reserve time for the next development of your software. The number of hours booked depends on your needs and, if applicable, on the number of people who will be using your software.

For long-term support, we adapt our processes so that your system runs at full power and performance.